Find Answers to Merchant Processing Questions

What is EMV?

Named after its original developers (Europay, MasterCard® and Visa®), this technology features payment options (cards, mobile phones, etc.) with embedded micro chips that store and protect cardholder data. EMV chip technology is becoming the global standard for credit card and debit card payments. This standard has many names worldwide and may also be referred to as: chip and PIN or chip and signature.

How Can I Secure My Transactions?

Can I process on my phone or tablet or do I need a physical terminal?

Processing is available for these devices but all technology and compliance requiremnts have not caught up with the technology as of yet. Tablet or phone devices are becoming popular ways to capture payment data. Make sure you are not storing card data. Update your operating systems and apps regularly. Install anti-malware and anti-virus software for your apps to help keep them clean. Finally, set a password for that device to keep unwanted users out of your payment systems.

How can I tell if my business is PCI compliant?

When your merchant account is first opened, you receive an email notification from the preferred PCI vendor your processor works with. Frequently we are asked if this is spam. Contact your sales agent to verify any relationships prior to giving personal data. If you do not proceed with the PCI process you will receive monthly additional fees. Mark your calendar for an annual renewal process. Maintaining compliance is part of the privilege of accepting credit cards and is meant to protect your and your customers from fraud. For more information, visit our PCI compliance blog.

Are You PCI Compliant?

Why do I need to be PCI compliant?

The simple answer is for the protection of your business and your customers. Following the procedures and security measures outlined in the PCI compliance guidelines will protect the safety of your digital network reducing your liabilities in the event of a data breach. PCI DSS standards apply to businesses large and small and are required by all major credit card companies.

Why Is PCI Compliance Important?

How long does the application process take?

A typical application can take 24 hours to approve once we have gathered all the documents the underwriting department requests. Its an easy process and our staff manages all the communications for you.

How much money can you save me?

The amount of money we can save you depends on the volume you process, how you process the cards, and if you are a retail client or a B2B client. It is our goal to save a retail client over $50.00 each month, whenever possible. In B2B we are special because we integrate with data sources and have the ability to save a significant amount of money by using a business consulting process. We provide an interchange management model that not only checks or downgrades fees, but we also verify with over 600+ interchange categories to ensure your account is qualifying with the lowest interchange fees as possible.

What are the fees associated with merchant processing?

Our merchant fees are all customized to meet the needs of our clients. We work directly with the pricing that is established from Visa®, MasterCard®, and Discover® called Interchange Plus and we consider ourselves one of the most competitive ISOs in the industry because we write paperwork with multiple providers.

See How Much You Can Save

How do I know I'm getting the best merchant processing rates?

Your rates may be assessed in a number of different ways. A valuable merchant service relationship will begin with education and transparency regarding your merchant account options and rates. This education process is normally cut short and where many misunderstandings arise.

Examining Your Rates

How can I store information for recurring billing?

Storing recurring payment transaction data must be done very carefully. The data must be encrypted, held on secure networks, workstations and servers, have limited access by users and password and antivirus updates regularly. Visa® has more on PCI and Recurring Payments. Do you need to store data for recurring transactions? Check out AdaptrPay.