Thank you for connecting with our team to learn more about our merchant services programs. One of our core values is being transparent. Transparent in our rates, our relationships, and how our underwriting, credit, and risk account managers work.
With the amount of fraud that unfortunately happens in this industry, we may be asking for data that assists our team members in validating our requests to open new accounts. Through the use of technology, our teams work tirelessly on fraud protection and we’re successful in stopping fraud accounts from being opened.
Bringing a third party into the mix can be a daunting and scary process. The Evolve team quickly eased any concerns I had about bringing a new Merchant Services partner into (Our) bank. From day one they’ve offered information, guidance, and solutions – always anticipating the needs of both our bankers and customers. They’ve made themselves readily available, no question too big or small! I’ve watched them prioritize and care for our clients as their own even when a referral didn’t come to fruition. I am so happy to have Evolve as part of our team!
“From time to time we have clients that require a consultative approach to solving their Merchant Processing challenges. We appreciate having Evolve Payment™ as a trusted team that we can bring our more creative and out of the box clients to. They know how to creatively engineer the right solution.”
“Working with Evolve has streamlined our process for Merchant Services, they have been extremely responsive and provide consulting selling solutions, our clients have enjoyed working with them and we trust their organization to keep our clients best interests in mind.”
“I think we can all agree that our transition to (Evolve) has been a great move for Innovative. I would also like to point out that I am basically working for Innovative for *free* now – since we are saving *more* in processing fees than my salary each month.”
"Whether we needed more time to sign documents, or further calls to explain the process, Marnie was extremely patient, flexible and available to answer any questions we had. Throughout every step of the process, Marnie has been transparent with Evolve’s services. We always knew what we were getting and she was forthcoming with things most vendors probably wouldn’t tell their customers. We feel a deep level of trust and satisfaction with Evolve, and that is hard to feel so quickly with most vendors."